Web Form to Phone Call Processing
The majority of customers will choose to work with an organization that provides the highest level of customer service.
Customers shop multiple vendors, price-match products and services online, and expect instant answers to their questions. FormActivate passes along new lead information to businesses in real-time, over the phone, using text-to-speech technology - and allows organizations to instantly connect with new leads - within seconds of a prospect submitting an online inquiry!
FormActivate provides many ways to notify an organization of a new lead, including the ability to set up complex business rules to determine which leads are most valuable, route each lead to the most appropriate person within the company, and allow the organization to provide relevant information to the prospect at the time of inquiry.